Shipping & Delivery Policy

1. Mode of Service Delivery

Because GETMBAedu provides professional advisory and educational guidance services, no physical items, goods, or parcel packages are shipped to your residential address.

Services and deliverables are provided exclusively through digital electronic channels:

• Email Delivery: Confirmation receipts, personalized MBA evaluation reports, university brochures, scholarship guides, and admission checklists sent to your registered email address.
• Telephonic & Video Consultations: 1-on-1 personalized counselling sessions conducted via phone calls or secure video conference links (Google Meet / Zoom / WhatsApp Video).
• WhatsApp & SMS Alerts: Real-time status updates regarding application deadlines, university callbacks, and documentation steps.

2. Service Delivery Timelines

Service / Product Type	Delivery Mode	Standard Delivery Timeline
Payment Confirmation & Receipt	Email & SMS (via Razorpay)	Instant (Within 5 Minutes)
Counselling Session Slot Booking	Email & WhatsApp Confirmation	Within 2 to 4 Business Hours
1-on-1 Guidance Consultation	Phone Call / Video Conference	Scheduled within 24 to 48 Hours
Profile Evaluation & College Report	PDF Report via Email	Within 24 to 72 Business Hours

3. Shipping Charges

Since all services and digital reports are delivered electronically, there are zero (₹0) shipping or handling fees applicable to any transaction on our website.

4. Delivery Delays & Support

If you have completed a payment via Razorpay but have not received your service confirmation, booking slot, or digital guide within the specified timeline:

• Please check your email Spam / Junk folder.
• Contact our dedicated support team with your Razorpay Transaction ID and registered mobile number.

5. Contact Support